Even though his pay no longer comes with a guarantee
By: John Pearring, STORServer
For those of you who have been following the debacle of Elvis resigning—Elvis Dumervil of the Denver Broncos, that is—the conversation has been all about deadlines, signatures and guarantees. Deadlines not met and signatures not properly faxed have crowded the conversations around Elvis’ snafu-plagued ouster from the Bronco roster.
The time-constrained deadlines and the late fax with Elvis’ signature mask the issue. The dominating issue for one of the leading active pass rushers in NFL football comes down to something much more deliberate than not getting a signature in place and faxed on time.
The crux of this entire drama between Elvis and Elway comes down to guarantees.
Contrary to the legendary comment that there are no free lunches, followed up by there are no guarantees in life, I disagree and say there are, in fact, guarantees in life. I have to agree that somebody always picks up the lunch tab, but guarantees can be made. But the guarantee only makes sense when the guarantee can be backed up.
Business folks don’t want to be burdened by having to provide guarantees. Nonetheless, customers and football players rely upon them. When a business can’t guarantee their work or the promise of their products, the customers must pause and reflect before signing. When a football player doesn’t get a guaranteed amount of money for performance, the player must pause and reflect before signing.
In both cases, the offer of a guarantee must be based upon a history of performance and an expectation of results.
Lunches are often paid by one person and may be free for another. Guarantees should always be paid by the one making the guarantee.
For instance, Elvis had been relying upon a guaranteed amount of money. If he got injured, he didn’t want to starve. He has every reason to expect a set pay. Elway decided that he would not deliver a guaranteed pay because Elvis’s injuries each year have run from disappointing to devastating. The guaranteed money didn’t make sense to Elway. Elvis didn’t have a record of being available to play that fit the guarantee.
We see a lot of emotion coming out of this change to Elvis’ contract, but NFL football is a business. Contracts in business fly at an altitude many miles above emotion.
In business, when we make guarantees, we go through the same scenario, a similar set of decision-making points that Elway had to make with Elvis’ contract. If we put a guarantee on performance, can we base that guarantee on a history that backs up the promise?
I’m pretty sure that whatever contract Elvis eventually gets, the guaranteed pay will be either nonexistent or very small. His history of being healthy and able to perform has colored the expectations of this great football player’s abilities and skills.
I’m also very confident that the guarantee that STORServer is now putting behind our backup appliance products will meet the promise of guaranteed data recovery to STORServer EBA and BA customers.
We have a history of performance. We do what needs to be done in order to get back data that our customers back up. We apply data protection principles that when followed properly assure our customers they will be able to recover their data.
We understand Elway’s hesitation to offer a payment on a guarantee that he doesn’t believe Elvis can meet. Confidence and trust are based upon a history of promises delivered and expectations met.
That’s the proper way to do business.
By John Pearring, manager of sales and marketing for STORServer. As STORServer’s president from 1995 to 2008, he built the original OEM alliances and the original e-business infrastructure for the company. https://www.storserver.com