The STORServer® Backup Appliance is a complete solution for managing data backup, restore, and archive. The backup appliance replaces the traditional system of managing backup across distributed systems with a central, purpose-built appliance that is dedicated to data protection. From hardware to software, each component of a STORServer Appliance is optimized around their specific purpose to provide the optimal balance of features, performance and cost.
STORServer appliances are powered by IBM Storage® Protect, IBM Storage® Protect Plus, or both. In addition, STORServer has engineered software options and accessories to enhance user features, usability, and to extend IBM Storage Protect workloads to platforms and applications not otherwise available.
The appliance solution is built, configured, and stress-tested at our facility prior to shipment and arrives ready to install. Whether on-site or virtual, STORServer support engineers are there every step of the way to ensure that deployment is a stress-free experience.
Beyond installation, STORServer Solution Support covers the entire solution with a single point of contact for any issue that may arise. Our US-based support engineers are industry experts with specialized education with the hardware and software used in our appliances. Most support calls are remedied quickly with over 87% first call resolution.
The STORServer appliance is meant to take all the worry out of the issue of backup, archive, and disaster recovery. From requirements analysis to installation, simplified administration and quick problem resolution, our goal is to make the entire experience simple.